Numbr assumes responsibility for service provisioning, operations and maintenance. We provide 24/7 monitoring of our network, so our customers can count on service availability every hour, every day. To keep your systems running at peak efficiency, our experienced quality support team is ready and prepared to answer your call in a timely manner.
The entire Numbr team is committed to providing superior reliability, leading-edge technology, cost-savings and exceptional quality of service. We focus our technical and operational expertise to helping you optimize your operations from start to finish.
If you are already a registered Numbr customer, you can access Numbr’s Customer Support Portal here, or you can contact our Worldwide Customer Service Center at: 415-234-5100 x 400 or send an email to support@numbr.com
If you are a Numbr customer or partner and would like to obtain access to the support website, please contact your sales representative or project manager to request a user name and password.
Numbr is committed to providing technical support that meets your business needs, with two support package options:
Gold Support
Ideal for businesses requiring 24/7/365 support for mission-critical applications. Provides notification of all impacting outages and updates until restoration.
Standard Support
Email based coverage during standard business hours, 9:00 am to 6:00 pm PST. Package is included in Numbr's standard subscription pricing.
Worldwide Customer Service
Ph: 415.234.5100 x 400
email: support@numbr.com
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